Delivery & Return

We deliver across the Dhaka City by SteadFast or PaperFly Courier and nationwide by PaperFly or Sundarban Courier or SA poribohon or Steadfast courier service!
Deliveries work differently depending on where you want the item to be delivered and we help to get the faster delivery.

Exchange or Return of Goods

We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong we are offering an exchange or return facility. To claim a return or exchange you must need to take an unboxing video.

Return, exchange, Refund or Warranty won't be applicable for the bellow conditions-

Physical Damage or burn items
Clearance sell items
If the intact seal is torn or damage
If the product has any scratches
If the item is not in resellable conditions
If the item is not including all the accessories, papers, and other things that were delivered

If there is any issue, please let us know within 24 hours by email to support@unexbattery.com

You must need to return all the boxes, warranty cards, manuals, accessories, stickers, labels, gift items with the proper box and without putting any sticky tape on the product. You need to bring the item to our office or send it by courier to our office address and you need to pay the courier charge while sending the package to us.
After receiving the product we will check and let you know the status. If a refund is required it will be done within 72 hours of receiving the items.
If there is any fault of the product, we will bear the courier charge as inside Dhaka 50 Tk and outside Dhaka 100 Taka if there is any additional charges customer needs to bear that. If the product is OK but the customer still wants to return and get a refund in that case all the necessary Payment processing fee and delivery.
If the customer receives any discount or cashback or gift it should be taken back and refund.

The product is not accepted back if at least one of the components is missing:

fully equipped equipment;
a receipt proving the fact of purchase in the WoodMart online store;
warranty card;
an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Delivery Options Overview

UNEX MOBILE BATTERY offers ideal shipping methods for any requirement.it low priced through and reliable espicially secure.And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference-
Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference- Inside Dhaka In general, we do deliver the next day after confirmation. In exceptional cases, it can take up to 2 to 3 working days or more in that case we will update by email or over phone call. Outside Dhaka/ Whole Bangladesh We deliver all major cities across the country via Different Courier Services, an estimated delivery date is provided when your checkout. Most national orders are delivered in 1-3 business days. In exceptional cases, it can take more time but don’t worry we will keep you posted time to time to give the best possible schedule time to deliver the item. Note Most of our products we keep in stock and we usually dispatched on the same day [if the order placed the order and get confirmed before 5 PM]. If an order is placed after 5 pm, it will usually be dispatched the next day.

Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference-

Inside Dhaka
In general, we do deliver the next day after confirmation. In exceptional cases, it can take up to 2 to 3 working days or more in that case we will update by email or over phone call.

Outside Dhaka/ Whole Bangladesh
We deliver all major cities across the country via Different Courier Services, an estimated delivery date is provided when your checkout. Most national orders are delivered in 1-3 business days. In exceptional cases, it can take more time but don’t worry we will keep you posted time to time to give the best possible schedule time to deliver the item.

Note Most of our products we keep in stock and we usually dispatched on the same day [if the order placed the order and get confirmed before 5 PM]. If an order is placed after 5 pm, it will usually be dispatched the next day.